TESTIMONIALS
1. What brought you to Bob Schoenborn's Jewelry?
Word of mouth, suggested we check out Bob Schoenborn's Jewelry because of great reputation.
2. What was special about your experience?
Helpfulness, polite, smiley welcome, friendliness on first visit and every visit after.
3. What keeps you coming back?
Prices are very reasonable and great customer service! Helpfulness and politeness.
4. Anything else you would like to share with others?
Wonderful experience all around for us! We have recommended Bob Schoenborn's Jewelry to others even after our first visit. Thank you so much for the exceptional service!
1. What brought you to Bob Schoenborn's Jewelry?
A long-standing customer who would only refer to Bob Schoenborn's Jewelry. Her opinion was there was no other jewelry store that provides the same quality and service.
2. What was special about your experience?
We appreciated how informative Bob was and his polite no pressure attitude. He did right by us and stood by his word through the entire process.
3. What keeps you coming back?
Bob is very informative and patient. I don't think we'll be going anywhere else for major jewelry purchases.
Wayne T. ~
1. What brought you to Bob Schoenborn's Jewelry?
I noticed this beautiful ring a young lady was wearing, and I was told that it was purchased at Bob Schoenborn's Jewelry in Kiel.
2. What was special about your experience?
Very friendly, accommodating, wonderful people. Not just a customer; you almost feel like family. They want to get to know you as a person.
3. What keeps you coming back?
I'll keep going back. In fact, I have to drive 1/2 hour out of the way to get there, but it's worth it.
4. Anything else you would like to share with others?
Wonderful purchasing experience.
Chris ~
1. What brought you to Bob Schoenborn's Jewelry?
I needed clock repairs on two special clocks—one was an original from the "Black Forest" Germany! I needed someone who was qualified to help me out.
2. What was special about your experience?
The friendliness of all the clerks; the quality of merchandise in the store.
3. What keeps you coming back?
Driving the 20 miles to get there is worth the time as I know I will be well taken care of.
4. Anything else you would like to share with others?
This was a worry-free experience for me, as I put all faith into Mr. Schoenborn's experience and qualifications into my clocks.
Barbara P. ~
1. What brought you to Bob Schoenborn's Jewelry?
From our very first experience with engagement and wedding rings, we both developed a high level of trust with Bob Schoenborn's Jewelry. Their integrity distinguishes them.
2. What was special about your experience?
The time that they took to learn about us and understand our preferences. No matter how busy the store is, we are always welcomed with an immediate hello and we depart with a "thank you" even if we do not purchase.
3. What keeps you coming back?
Their genuine desire to provide a special experience and an amazing piece of jewelry.
4. Anything else you would like to share with others?
If you want a personal experience from a business that cares about fulfilling your dreams, Bob Schoenborn's Jewelry is your jeweler. Also, regardless of the complexity of the product you envision, Bob Schoenborn's Jewelry will not tire in providing many options to choose from.
Brian & Mally H. ~
1. What brought you to Bob Schoenborn's Jewelry?
The quality, and I have done all my jewelry shopping there my whole life.
2. What was special about your experience?
The helpfulness and knowledge that was shared during the whole process.
3. What keeps you coming back?
The kindness and quality that is always expressed in the Bob Schoenborn's Jewelry experience.
4. Anything else you would like to share with others?
Don't be afraid to come in and enjoy what they have to offer.
Craig B. ~ Manitowoc
1. What brought you to Bob Schoenborn's Jewelry?
When I was 7 & 8 years old, we lived a long mile from Kiel. My older sister and myself walked to Kiel with 50 cents in our pockets to pay for piano lessons; which just so happened to be across the street from Schoenborn's Jewelry store. The piano lessons were fine; however, the BEST part was when my sister took her lesson I walked across the street to look in the windows of Schoenborn's Jewelry. I couldn't believe all the beautiful jewelry I saw! I was hooked on diamonds at 7 years old!! For many years now I'm happy to say I finally got to go into the store and purchase many items. I feel special wearing my diamonds and will be proud to hand them down to my children and grandchildren.
2. What was special about your experience?
Quality, attention to the details of what I was looking for.
3. What keeps you coming back?
Excellent customer service and complete trust in the quality of jewelry I purchased.
4. Anything else you would like to share with others?
At Bob Schoenborn's Jewelry you get what you want...not what a salesperson thinks you should buy.
Nancy P. ~ Elkhart Lake
1. What brought you to Bob Schoenborn's Jewelry?
I wanted to get my wedding ring cleaned.
2. What was special about your experience?
They realized that at least two prongs on my wedding ring were missing. If that wasn't caught, I
could have lost at least two diamonds.
3. What keeps you coming back?
They are very friendly and knowledgeable. Whether you are looking to buy new jewelry, or fix
jewelry you have that has sentimental value.
4. Anything else you would like to share with others?
Bob Schoenborn's Jewelry has been in business for a long time. They stand by their work and products. Several years ago, my husband bought me a mother's ring. After less than six months, I lost a couple of the stones. The ring company wouldn't cover replacing the stones. They split the cost of fixing the ring. They didn't just tell me there was nothing they could do. That is why we keep coming back. Bob Schoenborn's is a jewelry/clock store that you can trust.
Jody ~ Kiel
1. What brought you to Bob Schoenborn's Jewelry?
Close to home.
2. What was special about your experience?
They ordered out a ring for me to look at and try on before I bought it.
3. What keeps you coming back?
Quality merchandise sold at this store.
4. Anything else you would like to share with others?
Bob Schoenborn's Jewelry has been there for many, many years and has a very good reputation.
Ken R. ~ Kiel
1. What brought you to Bob Schoenborn's Jewelry?
Whenever possible I prefer to buy from local businesses. By helping those businesses be successful, the entire community benefits, and an economically healthy community means I benefit.
2. What was special about your experience?
Every time I come here I'm looking for something unique. They instinctively understand my need and have great suggestions how to fulfill that need. During this visit, they helped design a new piece of jewelry incorporating an old family heirloom.
3. What keeps you coming back?
I like the personal attention and the fact that they know my name when I come in. They remember things going on in my life and express a genuine interest in knowing me better.
4. Anything else you would like to share with others?
Bob Schoenborn's Jewelry is small enough to be personable and big enough to have or acquire anything the big jewelry chains have. Even more important, they maintain the highest business ethics. Honesty and fairness are their high priorities.
Marilyn L.
1. What brought you to Bob Schoenborn's Jewelry?
We always try to buy local, so when we moved to Kiel in 2004, we had to check them out!
2. What was special about your experience?
The personal attention and knowledge of staff.
3. What keeps you coming back?
Friendliness, selection, and locality.
Mary J. ~ Kiel
1. What brought you to Bob Schoenborn's Jewelry?
My family recommended it to me.
2. What was special about your experience?
The customer service.
3. What keeps you coming back?
The customer service and the quality of the jewelry.
4. Anything else you would like to share with others?
Bob Schoenborn's Jewelry makes you feel like family. They answer any question you may have. They also help you find that perfect gift for your special loved one! For that I really appreciate you all.
DeAnna Y.
1. What brought you to Bob Schoenborn's Jewelry?
When we got engaged, my husband said it was the only place he would go to buy a ring.
2. What was special about your experience?
Felt that they really cared about you—not just wanting to sell you something. Felt comfortable with everyone right from the start.
3. What keeps you coming back?
The friendliness of everyone, quality of service.
4. Anything else you would like to share with others?
Would never go anywhere else!
Margaret S.
1. What brought you to Bob Schoenborn's Jewelry?
Looking for engagement ring for my son's now wife.
2. What was special about your experience?
Friendly, good, honest advice about diamonds. Different style of rings, not like all the chain stores.
3. What keeps you coming back?
Service, honesty, and reasonable pricing.
4. Anything else you would like to share with others?
Knowing you can leave your jewelry with him (Bob), and it will be fixed right.
Deb V.
1. What brought you to Bob Schoenborn's Jewelry?
What brought me to Bob Schoenborn's Jewelry was to get a gift for my husband's birthday so I thought I'd start there. What I was thrilled with was I didn't have to go anywhere else. Bob was kind enough to show me what he had and went even further to get a couple of rings in on approval. I not only purchased a positively handsome ring for my husband, I also purchased an incredible ring for me, too.
2. What was special about your experience?
The experience was special because Bob and Missy took the time to know me in order to find what I wanted.
3. What keeps you coming back?
The extra effort they go to at Bob Schoenborn's Jewelry and the friendliness will always keep me coming back.
4. Anything else you would like to share with others?
This jewelry store is in a very small town and I believe I found a diamond in the rough.
Anne D.
1. What brought you to Bob Schoenborn's Jewelry?
Friend's recommendation as to the best clock repairman in the area.
2. What was special about your experience?
Dedication to do the best job possible and succeeded to do so.
3. What keeps you coming back?
Friendly and knowledgeable service.
4. Anything else you would like to share with others?
A fair price for work well done.
1. What brought you to Bob Schoenborn's Jewelry?
Friends told me to go to you guys.
2. What was special about your experience?
Missy was very helpful and never pushed anything.
3. What keeps you coming back?
Service
4. Anything else you would like to share with others?
I went to other jewelry shops but the service I received with Bob Schoenborn's Jewelry was by far the best.
Dave P.
1. What brought you to Bob Schoenborn's Jewelry?
Reputation
2. What was special about your experience?
Friendly, honesty, quality
3. What keeps you coming back?
Friendly, honesty, quality
4. Anything else you would like to share with others?
Dan ~ Elkhart Lake
1. What brought you to Bob Schoenborn's Jewelry?
I love jewelry! My husband and I visited Bob Schoenborn's Jewelry over 30 years ago. We traded in our class rings to purchase my birthday present.
2. What was special about your experience?
I love the variety of pieces. I find Bob Schoenborn's staff very easy to work with. I feel like I get good value for my dollar and receive quality jewelry from them. I still wear the ring!
3. What keeps you coming back?
I keep going back because of their friendly, family atmosphere and the personal care that I receive.
4. Anything else you would like to share with others?
Sometimes I just stop in to browse and say "hi!" They always have a ready smile and a good story to share.
Becky S.
1. What brought you to Bob Schoenborn's Jewelry?
We came to Bob Schoenborn's Jewelry to look for an anniversary ring for our 25th wedding anniversary. It was on a Saturday and they were a little busy, so we just waited.
2. What was special about your experience?
Bob Schoenborn took the time to show us some unique and different anniversary rings. Not just any ring, but a ring that we purchased made out of a single Diamond and 2 Peridot color stones. It is beautiful! It is special to me!
3. What keeps you coming back?
4. Anything else you would like to share with others?
This was the first time we went into the store and they made you feel like family and not just a customer coming in to buy one something. I would definitely recommend them to my friends! There is something to be said about great customer service and hometown atmosphere.
Suzanne ~ Plymouth
1. What brought you to Bob Schoenborn's Jewelry?
Twenty-five (25) years ago I was looking at wedding rings and my husband's family suggested Schoenborn's. I have been a customer ever since.
2. What was special about your experience?
The friendliness and knowledge of the staff.
3. What keeps you coming back?
Their superior quality of diamonds and jewelry. They go above and beyond to make their customer happy. I trust them.
4. Anything else you would like to share with others?
Through the 25 years I have been a customer, I have sent many people to Bob Schoenborn's Jewelry for diamonds and jewelry. I would not go anywhere else.
Marilyn B.
1. What brought you to Bob Schoenborn's Jewelry?
A few years ago I decided to get my rings resized so I could once again wear them. I had contacted a few other jewelry stores, but was not comfortable taking my rings to them. Then a friend of mine suggested Schoenborn's Jewelry in Kiel. As soon as I walked into the store, I knew my rings were in good hands. Bob explained exactly how the process worked, gave me a very reasonable price and a timeframe to expect the job to be completed. My rings were done ahead of time, cleaned, and looked like brand new!
2. What was special about your experience?
My next visit was to design an anniversary ring to attach to my wedding ring. Again, Bob willingly worked with me on the design, quoted a price, stuck to it, and had it completed early. It is magnificent!!
3. What keeps you coming back?
I recently purchased a birthstone ring with baguette diamonds. They worked with me to find the exact setting I had in mind, again, quoted a reasonable price and called me ahead of the anticipated time of completion. The quality of the stones is amazing. It is the most beautiful ring I've ever seen!
4. Anything else you would like to share with others?
In an age where customer service is rare, Bob and his staff make excellence in customer service and honesty just a normal, everyday part of their business. When they tell a customer thank you for letting us help you, it is genuine! They have mentioned to me and other customers, without you, we wouldn't be here. How cool is that?? I hope you stay in business forever. I certainly will be a repeat customer and will highly recommend you to others. Thank you for all you do!
Candy R. ~ Elkhart Lake
1. What brought you to Bob Schoenborn's Jewelry?
Common sense and knowing it's the best jewelry and clock store in the area.
2. What was special about your experience?
Everything. The selection, quality, service, and atmosphere.
3. What keeps you coming back?
I've known Bob Schoenborn for almost forty years, and I can't imagine shopping anywhere else. It's important to be able to trust your jeweler, and Bob's integrity is second to none. In addition, his personality and sense of humor is great.
4. Anything else you would like to share with others?
In this day and age, it's rare to have old world quality and ethics and service. Bob Schoenborn's Jewelry has it all.
Sherry F.
1. What brought you to Bob Schoenborn's Jewelry?
The first thing that brought me to this jeweler was the convenience of location...I wish it were more than that but it wasn't.
2. What was special about your experience?
It has been over 15 years and over 10 years since I have been able to wear my wedding ring! After being diagnosed with Rheumatoid Arthritis and my hands becoming so inflamed I never took the time to have my ring sized. Walking into the store was like a breath of fresh air. The atmosphere was comfortable, the staff understanding and helpful, and the welcome was outstanding!
3. What keeps you coming back?
Without a doubt, the friendliness and attention to detail will keep me coming back. Not only was it my ring back on my finger where it belongs, it is more beautiful to me than ever! It is like getting married all over again. The goal was to have it ready by my husband and my 27th wedding anniversary and it was. When I arrived home with it on it actually brought tears to my husband's eyes. You see, he didn't know I had taken it to get sized so it was a complete surprise. When I told him where I had gone and that Bob took the time to call me after taking a look at the ring and suggested a new head so the diamond would be more secure, my husband was thrilled. He and I both felt this was taking that extra step to create a very satisfied customer. We both decided that this was the best anniversary gift for BOTH of us. I enjoy finally having a little bling on my finger and he enjoys pointing it out to everyone!
4. Anything else you would like to share with others?
Because we are not from Kiel originally I must admit I was somewhat skeptical about coming to Schoenborn's. We have not always felt welcome to establishments in this community. Bob Schoenborn's Jewelry is one of those exceptions. It is people like Bob and his staff that could enlighten others on what being in the service industry is all about.
Theresa Z. ~ Kiel
1. What brought you to Bob Schoenborn's Jewelry?
My sister and now I am a regular!! I buy new and have my old stuff repaired and the CLOCKS!
2. What was special about your experience?
Bob - craftsmanship and expertise on my cuckoo clock. They are friendly, honest and stand behind their work.
3. What keeps you coming back?
The integrity and honesty of the employees of Bob Schoenborn's Jewelry.
Christine P. ~ Mt. Calvary
1. What brought you to Bob Schoenborn's Jewelry?
My sister lives in the area and shared her positive thoughts about this wonderful family business.
2. What was special about your experience?
Once you walk through the front door, you are greeted with friendly smiles and caring, professional individuals.
3. What keeps you coming back?
I enjoy unique jewelry placed in creative settings. Bob knows my taste in jewelry and will often "go the extra mile" to phone me, long distance, to stop in and see an item he thinks I might enjoy wearing.
4. Anything else you would like to share with others?
Bob Schoenborn's Jewelry has always been caring, professional, and skilled jewelers!
Marlene V. ~ Kaukauna
1. What brought you to Bob Schoenborn's Jewelry?
Being only 21 years old, not many jewelers were willing to show me expensive items. Not Bob Schoenborn's Jewelry, they were more than happy to let me try on my hearts content.
2. What was special about your experience?
The friendly personnel and high quality of service is amazing.
3. What keeps you coming back?
The ability to have a payment plan that allows even the most financially-strapped individual to afford something nice.
4. Anything else you would like to share with others?
Love it with a capital L!!
Annalise ~ New Holstein
1. What brought you to Bob Schoenborn's Jewelry?
Family has been coming here for years.
2. What was special about your experience?
Kind staff
3. What keeps you coming back?
Different selection
Brian B. ~ Charlesburg
1. What brought you to Bob Schoenborn's Jewelry?
Convenience and friendly service.
2. What was special about your experience?
They treated me the first few visits like I was a long-standing customer.
3. What keeps you coming back?
An outstanding balance!!
4. Anything else you would like to share with others?
Bob Schoenborn's Jewelry has no pressure sales and is very accommodating to our needs.
Jeff and Lisa ~ Kiel
1. What brought you to Bob Schoenborn's Jewelry?
Word of mouth at work 25 years ago.
2. What was special about your experience?
We were impressed with Bob's knowledge and it was done right.
3. What keeps you coming back?
We have a lot of clocks and they're fixed right.
4. Anything else you would like to share with others?
Very friendly and things are done right.
Wayne and June ~ Pelican Lake
1. What brought you to Bob Schoenborn's Jewelry?
Word of mouth.
2. What was special about your experience?
Friendly atmosphere; personalized service
3. What keeps you coming back?
Good quality at fair prices; owner has become a good friend; honesty and integrity.
4. Anything else you would like to share with others?
Always willing to go the extra mile. We appreciate the in-home service for the grandfather clock. This service is very rare these days.
Carl and Denise ~ Plymouth